Volunteer FAQ

As a token of our appreciation, volunteers working a concert shift receive one complimentary ticket to that concert, and will be free to sit during the majority of the performance.

One week before each shift you chose, and again 24 hours before each, you’ll receive a reminder email (one email for each shift). The email will specify the shift start time and location. In general, concert shifts start at least one hour before the performance.

On arrival, you’ll need to check in. A Volunteer Sign-In station will be situated in a prominent location.

For concerts at the Tent Concert Hall, a short group briefing will be held at sign-in time. You’ll be informed of your responsibilities and any special considerations. For concert shifts at other venues, such as Preston Hall, you’ll be briefed on arrival at the venue.

Though there is no specific dress code, since concert volunteers are the face of the Festival, it’s important that you be presentable. For most people, that means dressing as you would normally dress to attend the concert. For your own comfort, we suggest you wear layers (July evenings on the coast can be chilly) and comfortable shoes suitable for uneven ground.

The safety and comfort of our patrons is paramount. At minimum, we follow protocols set by local public health authorities, at times exceeding them. While it’s not possible to be absolutely certain what conditions will exist come July, we currently do not anticipate any specific requirements.

Only if they are also signed up for that same shift.

To join the waiting list for a full concert shift, please contact the Volunteer Coordinator. The Volunteer Coordinator will contact you if a space becomes available.

As a token of our appreciation, for each four-hour non-concert shift, we offer one complimentary pair of tickets for any concert from the following list only:

2024 Comp-Eligible Concerts

We’ll contact you by email with a process to request your comp tickets. Tickets can be emailed to you or handed to you, but will not be sent by postal mail.

You can view and change your volunteer information, including your contact information and your signups, at your Volunteers Personal Site, accessible by clicking the link in any email you receive confirming a volunteer signup. You can also click here to receive an immediate email containing a link to your Volunteers Personal Site.

If unable to make your shift, please access your Volunteers Personal Site (accessible by clicking the link in any email you receive confirming a volunteer signup; you can also click here to receive an immediate email containing a link to your Volunteers Personal Site), and cancel your shift. If you know someone who would like to take your shift, please have them sign up online once you’ve canceled. If you are unable to use the online tool, please contact the Volunteer Coordinator.

You’ll receive email reminders several days before, and 24 hours before, the start time of each shift you’ve signed up to work.